Welcome to Ethical Sex Toys for Phthalate Free Luxury Sex Toys UK

Customer Service

Shipping & Delivery

CHARGES
1st Class Recorded Delivery - £2.95
Over £35 – FREE DELIVERY

100% DISCRETION ASSURED
ALL ORDERS are shipped in plain discreet packaging with absolutely no indication as to the contents. All correspondence and delivery addresses will be marked as iSchopp to avoid any uncomfortable moments with the postman!

All goods that are dispatched are sent by a recorded insured service, this means they will not be left on the doorstep or with neighbors.

Goods that are in stock are dispatched within 24 hours. If for any reason we are out of stock we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If there is a manufacturing delay with any products you will be notified by email as soon as we are aware.

Please note that if you live in the Highlands area delivery may take longer than specified.

We use Royal Mail, Business Post courier and Parcel Force

Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 1.35kg. Over this weight then goods are sent via a courier service.

Royal Mail: If you are not in when their parcel arrives the parcel will be kept at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.

Parcel Force: If your customer is not in when their parcel arrives they will keep the package at their local depot for 5 days enabling them to pick it up. After 5 days the parcel then returns to us and additional fees will be charged to your account for the return service.

If you would like us to re-send your order we will regretably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.

NOT AT HOME DURING THE DAY?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.

HAVEN’T RECEIVED YOUR ORDER WHEN EXPECTED?
If your order doesn’t arrive when expected please contact our Customer Service Department: sales@EthicalSexToys.co.uk

Please be aware that EthicalSexToys.co.uk (iSchopp Ltd) cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.
Where EthicalSexToys.co.uk delivers to
EthicalSexToys.co.uk delivers to the following countries only:
Australia | Austria | Belgium | Bulgaria | Canada | Croatia | Cyprus | Czech Republic | Denmark | Estonia | Falkland Islands | Finland | France | Germany | Gibraltar | Greece | Hong Kong | Hungary | Iceland | Ireland | Israel | Italy | Japan | Latvia | Lithuania | Luxembourg | Macedonia | Malta | Monaco | Netherlands | New Zealand | Norway | Poland | Portugal | Slovakia | Slovenia | Spain | Sweden | Switzerland | United Kingdom | United States

Orders placed for delivery to countries not listed will be cancelled and payment refunded.
TERMS & CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. By using our Website you agree to these Terms and Conditions of Use. We reserve the right in our sole discretion to change, modify, add or remove portions of these Terms & Conditions at any time. These Terms and Conditions do not affect your statutory rights.

AGE OF CONSENT
By purchasing products from EthicalSexToys.co.uk (iSchopp Ltd) you declare that you are 18 years of age or above. If it is discovered that you are not of the legal age to purchase from the website we are not obliged to accept your order.

EthicalSexToys.co.uk (iSchopp Ltd) believe in the protection of children and their use of the internet. Parents using our website are advised to use specialist ‘Cyber-nannie’ software to prevent minors or children gaining access.

Cyber patrol
Cyber sitter
Net nanny
Surf watch

We are labelled with ICRA which when combined with Internet Explorer's Content Advisor makes child safe browsing easy.
Labelled With ICRA.

All models used on this website are over 18 years of age.

CONTRACT FORMATION
Orders made through EthicalSexToys.co.uk are subject to acceptance and availability. EthicalSexToys.co.uk (iSchopp Ltd) may choose at any time to cancel your order.

No contract will officially exist between yourself and EthicalSexToys.co.uk (iSchopp Ltd) until your parcel has been despatched.

DISCLAIMER
This Website provides Adult Novelty products for sale over the Internet and is intended only to offer users a choice to purchase such items. myadultsextoys.co.uk (iSchopp Ltd) is not a medical, Sexual or Social advice organisation and our staff cannot give formal advice or suggestions on use of our products. Such choices remain at the complete judgement and discretion of the purchaser and all products are sold on this basis. Nothing contained in this Website should be construed as advice or diagnosis. The information generated by us should not be interpreted as a substitute for specialist consultation or advice.

You are urged and advised to seek medical advice if you intend to use any product we sell. This Website is intended for use only by consenting adult individuals. The Website is not intended for use by minors or individuals with any type of health condition or moral issues. All individuals are specifically advised to seek professional medical advice prior to initiating any form of product use.

COPYRIGHT
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of myadultsextoys.co.uk (iSchopp Ltd)
Privacy & Security
EthicalSexToys.co.uk (iSchopp Ltd) are committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy. EthicalSexToys.co.uk (iSchopp Ltd) is compliant with the Data Protection Act.

When you register with EthicalSexToys.co.uk (iSchopp Ltd) and/or place an order, we need to know your name, delivery address, credit or debit card number and expiry date, email address and telephone number. This information allows us to fulfil your order and notify you of the status of your order.

We may also ask you to give us optional contact information, for example your fax number and information like your age.

We may also use your information for the purpose of providing you with information about any special offers or features of our web site which we think may be of interest to you and for related marketing purposes, it is never sold or passed on without consent.

Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point you can do so by e-mailing us or writing to our address.

If you are a member of this Website, you are entirely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorized use of your user account or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else's password. You are entirely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorized use of your user account or any other breach of security known to you.

We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems.

We may log your IP address as you browse the site. This is purely for website statistics, recording the users to the site and which pages they visit. This information does not tell us who you are and we only use this to monitor the effectiveness of the site.

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page so that you may be aware of them. We will also email you should we make any changes and give you a chance to ask us not to use your information in that way. Because the Internet infrastructure is wide and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. By submitting your information you consent to this transfer.

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. We use secure Socket Layer software (SSL) to encrypt all of your personal information. We DO NOT store your credit card number.

Unless we have your express consent we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us.

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. EthicalSexToys.co.uk (iSchopp Ltd) shall not be responsible for any detrimental reliance you place on this web site or its contents.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of EthicalSexToys.co.uk (iSchopp Ltd) howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Neither EthicalSexToys.co.uk (iSchopp Ltd) nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Cancellation & Returns
You have the right to cancel the order at any time up to 7 working days starting the day after your order has been made.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you at your expense.

If we have already dispatched your order, a full refund will be given minus any shipping costs on the return of the goods. If goods have been dispatched by courier and you fail to pick the parcel up and it is returned to us and you then cancel your order additional charges will be incurred by us from our courier firm so these will be deducted from your refund.

You should be aware that once we have begun the delivery process your right to return goods does not include our charges to you for postage and packaging. Once we have received the item(s) back (providing they are in the condition as dispatched to you) we will refund the relevant part of the purchase price for that item.

We advise you to send goods using recorded delivery as we cannot be held responsible for any loss of your parcel on the way back to us.

If you cancel your order before we have dispatched your goods then a full refund will be given minus any charges incurred by us for billing your card and then refunding your card.

DEFECTIVE ITEMS
When an item is operated by batteries we recommend that you check using a different set of batteries and check that they are fitted correctly and positioned to connect with electrical points before returning such items.

If the product is defective please explain the fault in a covering letter and return it with its original box with all manuals and accessories for a full refund or replacement within 30 days.

All returned products are tested and will be sent back to you at your expense if they are found to be working. If goods are returned in an unhygenic or non sterile condition they will also be returned at your expense.

CLOTHING
EthicalSexToys.co.uk (iSchopp Ltd) regret that all items of clothing and lingerie are non refundable and non exchangeable.

Free Gifts
You will be asked to return any FREE gift received if the return of unwanted goods takes the total of your order under the qualifying amount stated for a FREE gift. In the event of the FREE gift not being returned with the unwanted items, EthicalSexToys.co.uk (iSchopp Ltd) has the right to deduct the cost of the FREE gift from the customer.
Payment, Pricing & Promotions
All payments are made using the SagePay Payment Gateway and can be made using all major credit and debit cards (Mastercard, Visa, Delta, Switch, Solo, American Express and Diners Club International).

SagePay is audited by an independent auditor on a regular basis to ensure that we comply with the latest security standards set out by Visa and MasterCard. If you have processed your order online using the SagePay payment pages, please locate and click on the padlock image which can be found on our payment pages to confirm that your details are collected in a secure environment.

The padlock is located in a different area of the payment page screen depending on the internet browser you are using – it can normally be found in the bottom right hand corner of the screen, at the top of the screen next to (or inside) the address bar or at the very top right hand corner of the screen. This padlock shows that your details are collected using 128 bit SSL technology.

Once you have entered your card details, SagePay will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.

For more information on the security standards employed by SagePay, please visit our security overview section.

Pricing The price displayed on our website is the price you will pay excluding any delivery charges. All prices are converted into British Pounds at current exchange rates if necessary.

Promotions From time to time iSchopp Limited will promote certain product ranges and may wish to communicate these offers to you via a range of methods. We operate an opt in only policy
Viewing Orders
You can view your orders and order history by logging into your account at any time
Updating Account Information
You can view and update your account information by logging into your account at any time. The information held regarding contact details, billing address, and delivery address can be viewed and edited. The password can also be changed, as can any requests to join our newsletter service.
Contact Details
  • If you have any queries, please contact us
  • The website www.ethicalsextoys.co.uk is owned and operated by iSchopp Limited, a company registered in England whose registered office is at: Ellesmere House, 28 Hough Lane, Leeds, LS13 3PT
  • Company Registration No.6748321
  • VAT No. GB948386372
  • We aim to reply to all email enquiries within 1 working day.
© 2013 Ethical Sex Toys. Registered in England & Wales No. 06748231. All Rights Reserved. All models are over the age of 18.