Discreet Secure ShoppingYour privacy and discretion are our top priority so you can order in confidence.
ALL ORDERS are shipped in plain discreet packaging with absolutely no indication as to the contents.
Your credit or debit card statement will be marked as iSchopp Ltd so even if somebody else sees your statement, they could not know it was from us.
ethicalsextoys is now participating in Verified by Visa and MasterCard SecureCode for added online payment security (known as 3D secure). These services are offered by Visa and MasterCard, in association with the bank that has issued your credit or debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.
If the credit or debit card you're using to pay for your order qualifies for one of these services (not all cards do), you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.
If you haven't registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It's an online shopping code that you'll be able to use to identify yourself and your card when shopping online on any participating websites.
It's the online equivalent of chip and pin which is used on the High Street. Once registered, you will be taken back to ethicalsextoys.co.uk to confirm your order. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service, as they will eventually require you to register to continue shopping online. If you have already registered, you will be required to use your password on future online transactions. If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you, as we are unfortunately not able to help.
We take the security of your personal information very seriously. We want you to know that you are shopping in a safe and secure environment and that you are in control over what happens to your information.
- Your contact details – we only use your account information and stored details for the purposes of your customer relationship with us, we do not pass details to any third parties. You can change your communication settings at any time in your account and all email newsletters have an unsubscribe link. We will only use your phone number to contact you if we have an enquiry regarding your order.
- Your credit and debit card details – These are not stored on our system and our staff can only see the first four and last digits of your card. Your details are held by our bank and they are fully compliant with the PCI Credit Card Security standard.
- 3D Secure – This standard allows you to set a unique online password or pin number that you will have to enter whenever you make a purchase online. See above for details on 3D secure set up or contact your bank for support and full information.